Two rooms with one bed ? and no refund

When Nula Fales' granddaughters are charged for an extra room, she appeals to her online travel agent for help. But it won't return her money, even though she didn't mean to reserve two rooms. Is she out of luck?

Source: http://feedproxy.google.com/~r/elliottorg/~3/yvP-AWxMLcg/

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